PRIVACY AND COOKIE POLICY

We are Curated Digital Limited, a company registered with Companies House in England and Wales under number 08966744 whose registered office is at 81 Farringdon Street, London, EC41 4BL (“Curated”/“we”/“us”/”our”). We provide the websites at www.curateddigital.com and www.thefemedic.com (the “Websites”) and the services accessible from those Websites.

By using our Websites and the services accessible from them, you consent to us processing your personal information in accordance with this Privacy and Cookie Policy (the “Policy”). This is the legal basis upon which we process your personal information as well as because it is necessary for the performance of our obligations under the terms of use of the Websites. You may withdraw such consent at any time by letting us know at hello@curated-digital.com. At that time, you may also want to remove any cookies which have been placed on any device used to access the Websites and/or the services. Your withdrawal of consent will not affect the lawfulness of any processing carried out by us prior to such withdrawal.

We want you to obtain personalised experiences anytime, anywhere, on any device. This requires us to collect personal information from you. However, we want to put you in control of that personal information. We want you to be aware at all times where and how your personal information is being used. This is of paramount importance to us.

So, let’s describe what this Policy tells you. It explains:

-what information we may collect about you;

-what we may do with the information we collect about you;

-whether we share your information with anyone else;

-the types of cookies we use and how you can reject these cookies;

-where we store your information;

-how we keep your information secure; and

-your rights in relation to your information.

At Curated we take your privacy seriously. We operate on the principle that your personal information belongs to you and only you can decide who you want to share it with and why. This is fundamental to the way we work and we’re committed to providing a secure environment for you to store your personal information and share it with others when you want to.

WHEN DOES THIS POLICY APPLY?

This Policy applies to your use of the Websites and to your use of the services accessible from those Websites.

HERE IS THE INFORMATION WE MAY COLLECT ABOUT YOU

1. Information you voluntarily provide

-If you contact us (by phone, email or through the Websites, we may keep a record of that correspondence in case we need to contact you in relation to the issue for which you contacted us, for operational performance improvement and/or nuisance caller management. We will not use it for marketing purposes.

-If you report a problem with the Website or our services, we may keep that information in case we need to contact you in relation to the issue you for which you contacted us, for operational performance improvement and/or nuisance caller management. We will not use it for marketing purposes.

-If you enter competitions on our Websites, or interact with other promotional campaigns on our Websites.

-If you subscribe to one of our newsletters.

The information you give may include your name, address, telephone number and email address.

2. Information we collect about you and your device

When you use the Websites and interact and with our services, we may use technology such as that provided by Google Analytics to collect information about your visit to our Websites. You can find more information about Google Analytics here. In essence, Google Analytics enables us to analyse how you and others interact with our Websites and where you were online before you came to our Websites. For example, if you came to one of our Websites from our Instagram page, Google Analytics will tell us this. The information we collect may include:

-your IP address;

-the type of browser you use (e.g. are you using the Chrome or Safari browser?);

-the number of sessions per browser on each device;

-the type of device (eg Samsung) and operating system (eg Android) you are using;

-referrer information;

-time zone;

-user preferences; and

-which pages you visited on our Websites.

THIS IS WHAT WE DO WITH THE INFORMATION WE COLLECT ABOUT YOU

We use the information you provide to us to:

-enable us to provide the services;

-ensure that content from our Websites is presented in the most effective manner for you and for your device to achieve the most user-friendly navigation experience;

-to better understand which of our content on other online properties may have resulted in a visit to our Websites;

-to notify you if you have won competitions;

-provide you with marketing information about us and our services (you may opt out from receiving such information at any time);

-notify you about changes to the Websites and the services;

-carry out our obligations arising out of the terms of use of the Websites; and/or

-defend our servers against malicious attacks.

Where we propose using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

THIS IS WHO WE SHARE YOUR INFORMATION WITH

We will only share your information with other organisations where we have your permission to do so in accordance with this Policy or where we believe it is necessary for a legitimate purpose connected with the Websites or our services.

We work with Google Analytics and we may receive information about you from them. We also work with Twitter, Facebook and Instagram where we publish content which may or may not result in you visiting our Websites. Those online properties allow us see information about how you interacted with our content (see the privacy policies of those sites to find out more).

Below is a non-exhaustive list of third parties we work with. We may work with third parties not listed below or stop working with the third parties listed below.

In addition, we may disclose your personal information to third parties:

-if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request;

-to enforce or apply our terms of use and other agreements or to investigate potential breaches; or

-to protect the rights, property or safety of our Websites or our users.

OUR USE OF COOKIES & PIXELS

On our Websites, we track user behaviour in two ways: through cookies used by Google Analytics, and by a tracking pixel used by Facebook (called a Facebook pixel).

Cookies are small pieces of data that are stored on your computer, mobile phone or other device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of our Websites. Cookies make the interaction between you and our Websites faster and easier. The purpose of the Google Analytics cookies is to measure how people interact with our Website content. We do this to understand how well our content is performing and how people are moving through our Websites. This helps us determine what we need to improve on our Websites and to create more relevant content. It also helps us figure out how easy and logical it is to travel through our Websites.

The cookies we use are ‘first party cookies’ meaning that they are issued by our Websites and only our Websites can read them. You can find out more information about the cookies set by Google Analytics and how long they last here.

Please refer to your device’s help material to learn what controls you can use to remove or block cookies. Please remember that if you do this, it may affect your ability to use the Websites and/or the services. As you use your device, you will encounter third parties that make use of cookies and similar technologies. We are not responsible for those third parties or what they may place on your device or in your browser.

The purpose of our use of a Facebook pixel is to record visitors to our Websites and to build those visitors into ‘audiences’ to which we can then show ads on Facebook. Each pixel (potentially one per Website page) can also track ‘conversions’ on our Websites, whether that is a purchase, or completion of an event such as subscribing to a newsletter. Each pixel only tracks the behaviour of a user who is logged into Facebook at the same time as they are on one of our Websites. You can change your settings to prevent such tracking on your Facebook ad preferences page.

THIS IS WHERE WE STORE YOUR INFORMATION

The data that we collect from you may be processed outside the European Economic Area (EEA). While the host of our Website is in the UK, the third parties with which we share your date as set out in this Policy may be located outside the EEA. We have ensured that there is an adequate level of protection for such data.

KEEPING INFORMATION SECURE

All information you provide to us is stored on servers owned and operated by TSO Host. More information on this provider is available at https://www.tsohost.com/.

HERE ARE YOUR RIGHTS

We think it is important that you are able to control your personal data.

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing at any time by contacting us at hello@curated-digital.com.

The law gives you the right to request a copy of the personal information we hold about you. We first require you to prove your identity with 2 pieces of approved identification. We will supply, correct or delete personal information about you on our files. In addition, you may request rectification or erasure of personal information as well as the restriction of processing of your personal information.

If you wish to complain about the processing of your personal information then please contact us first, but if we do not satisfactorily deal with your complaint, then you may contact the Information Commissioner.

If you want to stop using the Websites and the services, you may do so. If you do, you may also want to remove any cookies that we have placed on any device used to access the Websites and the services.

THIRD PARTY PROPERTIES ACCESSED FROM THE WEBSITES

Our Website and services may contain links to and from the online properties of third parties. For example, we work with Facebook, Twitter and Instagram to provide you with content and services. If you follow a link to these sites from our Websites, or are on those sites before you click through to our Websites, please note that these other sites have their own privacy policies which will govern use of any personal data that they process. Please check these policies carefully before you submit any personal data to these other sites.

CHANGE OF CONTROL

If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the Website and provide our services. The new owner will be obliged to comply with this Policy.

CHANGES TO OUR POLICY

Any changes we may make to this Policy in the future will be posted on this page. Where it makes sense because the changes are material, we will notify you of the changes by e-mail or in another appropriate manner such as when you next interact with our Websites.

CONTACTING US IS EASY AND WE WANT TO HEAR FROM YOU

We really do welcome any questions, comments and requests you may have regarding this Policy. You can contact us by emailing us at hello@curated-digital.com.